Access and permissions
Only authorized members can access your organization workspace under role-based controls.
Terms of Service
Legal terms for using Anchrix services.
This page explains account, billing, compliance, and liability terms for teams operating Anchrix workflows.
Key terms at a glance
The most important obligations and boundaries for day-to-day usage.
Compliance ownership
Customers configure policy logic and remain responsible for meeting applicable legal obligations.
Billing and renewals
Paid plans renew under your selected billing cycle unless changed or canceled.
Audit-ready records
Operational actions are tracked for traceability, exportability, and accountability.
Detailed terms
Review each section before enabling production usage.
1. Acceptance and scope
These Terms govern your use of Anchrix services, including the web app, API endpoints, and related support channels.
- If you accept on behalf of an organization, you confirm you have authority to bind that organization.
- Order forms, plan pages, and signed agreements may include additional commercial terms.
- Continued use after an update effective date means acceptance of the revised Terms.
2. Account eligibility and security
You are responsible for account credentials, workspace membership, and role assignment hygiene for your team.
- Provide accurate registration information and keep contact details current.
- Protect credentials and promptly report suspected unauthorized access.
- Remove or downgrade access for members who no longer require privileged actions.
3. Acceptable use
Anchrix may only be used for lawful business purposes and in ways that preserve platform integrity and reliability.
- Do not attempt to disrupt, reverse engineer, or bypass security controls in the product.
- Do not use the service to process prohibited, fraudulent, or sanctioned activity.
- Do not upload malicious payloads or data intended to damage systems or mislead review workflows.
4. Customer compliance obligations
Anchrix provides workflow tooling; customers are responsible for defining policy controls that match their regulatory context.
- Validate policy logic, disposition procedures, and approval governance before production use.
- Ensure your use of payout rails and counterparties complies with applicable laws and contractual commitments.
- Retain and review generated records according to your legal and internal retention requirements.
5. Data handling and confidentiality
We process customer data to provide requested services, maintain operations, and support security and reliability.
- Each organization's access is logically scoped by organization identifiers and role checks.
- You remain responsible for the legality and accuracy of data submitted to Anchrix.
- Use of personal data is also governed by the Privacy Policy and any signed data-processing terms.
6. Billing, fees, and plan changes
Paid features, usage limits, and billing cadences are determined by your selected plan or executed order form.
- Fees are due according to the billing cycle associated with your account.
- Failure to pay may result in suspension of paid features after reasonable notice.
- Plan upgrades, downgrades, and cancellations may affect access, limits, and retained feature state.
7. Service availability and modifications
We continuously improve the platform and may modify features, interfaces, and non-material workflows over time.
- Planned maintenance, urgent fixes, and infrastructure events may cause temporary interruptions.
- We may suspend access where necessary to protect platform security, integrity, or legal compliance.
- Material deprecations are generally announced in advance through product or account notices.
8. Intellectual property and feedback
Anchrix and related product materials are owned by Anchrix and protected by applicable intellectual property law.
- You retain ownership of your business data and uploaded content.
- We may use de-identified and aggregated usage insights to improve product quality and reliability.
- Feedback you provide may be used to improve the service without additional compensation.
9. Warranties, disclaimers, and liability limits
The service is provided on an as-available basis, and liability is limited to the fullest extent permitted by law.
- Anchrix does not guarantee uninterrupted operation or that all regulatory outcomes will be met in every context.
- You are responsible for independent review before executing high-risk or high-value payouts.
- To the extent allowed by law, indirect, consequential, and special damages are excluded.
10. Suspension, termination, and effect
Either party may terminate according to applicable contract terms, and we may suspend access for security or legal reasons.
- On termination, access to active services may be disabled after any applicable transition period.
- Outstanding payment obligations and surviving legal provisions remain enforceable.
- Export and retention options may depend on plan type, contract terms, and legal requirements.
11. Governing terms and notices
These Terms are interpreted alongside your governing commercial agreement and applicable law in your contracting jurisdiction.
- Formal notices may be delivered through your account email or designated legal contacts.
- Specific dispute procedures, venue, and governing law follow your executed contract where applicable.
- For legal notices and questions, contact legal@anchrix.com.
Shared responsibility model
Anchrix provides control-plane tooling; customers define and operate their governance program.
| Area | Anchrix | Customer |
|---|---|---|
| Policy configuration | Provides policy engine, evaluation controls, and evidence storage. | Defines and validates policy rules for jurisdiction-specific obligations. |
| Access management | Provides role-based access controls and organization scoping. | Assigns least-privilege roles and removes stale user access. |
| Transaction data quality | Validates formatting and processes uploaded rows through workflow checks. | Ensures submitted source data is accurate, complete, and lawful to process. |
| Approval governance | Enforces maker-checker workflow boundaries in product controls. | Defines approval policy, ownership, and exception escalation procedures. |
| Records and retention | Generates artifacts and audit-linked operational records. | Sets retention periods, export cadence, and long-term archival policy. |